Learning from COVID-19NHSE/I Midlands Region September 2020
- Aim was to capture learning from the management of the COVID-19 incident based on thoughts of STPs/ICSs
and the NHSE/I Midlands regional leadership using a written submission of their experiences of the last few months and then a review conversation with their leaders.
- Key themes and
learning our findings and recommendations are structured under the following
headings;
- 1. Full system working
- 2. A focus on place
- 3. Continuous innovation, improvement, spread and adoption
- 4. Using technology to improve care delivery
- 5. Supporting the health and wellbeing of staff
- 6. A new workforce – well led, flexible with talent shining through
- 7. Addressing inequalities and supporting the most vulnerable
- 8. A new relationship with the public
- 9. Developing the NHSE/I relationship with the local NHS
- Appendices 6.1 Examples of Best Practice; 6.2 COVID-19 experience case studies