What Good Looks Like: Seven success measures for successful digital transformation

What Good Looks Like: Seven success measures for successful digital transformation
NHSX 31 August 2021

• The What Good Looks Like framework has seven success measures which are applicable to all care settings - Well led; Smart foundations; Safe practice; Supported people; Empower citizens; Improve care and Healthy populations. Tools will include an assessment framework to measure digital maturity and an online knowledge base with blueprints, standards, templates, real-life examples and best practice. The Framework outlines what good looks like for ICSs and other organisations.

Empower the Person roadmap udpated

Empower the Person roadmap
NHSX updated 3 September 2019

• The roadmap sets out what is available now, along with delivery milestones for meeting the aim of giving people and patients the digital tools and information they need to better manage their health, wellbeing and care. 
• Includes Standards, guidance, infrastructure, NHS app, NHS website, NHS login, NHS apps library.

NHSX: priorities, work ongoing and programmes closing [blog Matthew Gould]

NHSX: giving patients and staff the technology they need, [blog by Matthew Gould, CEO NHSX]
Technology in the NHS [healthtech blog] 24 June 2019

• NHSX priorities going forward:
• reducing the burden on clinicians and staff, so they can focus on patients
• giving people the tools to access information and services directly
• ensuring clinical information can be safely accessed, wherever it is needed
• aiding the improvement of patient safety across the NHS
• improving NHS productivity with digital technology
• focus on standards and platforms that other innovators can build on.
• 10 major transformation pieces of work going forward:
1. NHS app and citizen ID
2. digital child health and maternity
3. integrating community providers (including pharmacists, optometrists, dentists and ambulances)
4. screening
5. booking, referrals and appointments management
6. standards (including medication standards)
7. primary care
8. urgent and emergency care
9. social care
10. local capability (including LHCR, HSLI, GDEs and Carter money)
• Programmes that are being closed include:
• NHS Wifi, which was successfully delivered in March 2019
• Access to Service Information: which is moving to live on the basis that the team will deliver a Directory of Services that will function as a canonical data register, as well as a bookings and referrals management system
• Digitising Community Pharmacy: which is completing the Electronic Prescription Service and moving to live
• Medicines Data and Integrating Pharmacy Across Care Settings: these programmes are stopping. Their aims will be incorporated into our work on interoperability, as well as a specific piece of work on linking pharmacists, optometrists and dentists into mainstream NHS processes
• Widening Digital Participation project

NHSX

NHSX

4 April 2019

Highlights from Matt Hancock's speech at The Royal Society of Medicine event 'Medical apps: mainstreaming innovation'. We must drive tech innovation and improvement across the NHS  and DHSC News item NHSX: digital experts will be part of cancer and mental health teams

• NHSX is a new specialist unit that brings together tech leadership from the DHSC, NHS England and NHSI into one place. Setting national policy for NHS tech, digital and data and standards that work across the whole of health and care.
• NHSX will be led by the government’s digital policy chief, Matthew Gould, and become operational in July. In the interim it will be led by a senior team from NHS England and the Department of Health and Social Care.
• NHSX will have 3 early priorities:
• ensuring tech saves time for staff so they can focus on patients.
• giving patients the tools to access information and services directly.
• creating a system that means patient information can be accessed, safely and reliably, wherever it is needed.
• From July, NHSX will mandate the use of internationally recognised technology and data standards across the NHS to ensure all systems can talk to each other.
• To test a new way of working, tech experts from NHSX will be embedded in national cancer, mental health and urgent care teams to bring the benefits of modern technology to every patient, clinician, and carer.
• The digital experts will support NHS England's cancer and mental health national policy teams in:
  
  • making it easier for patients to access services through smartphones
  • giving clinicians access to the relevant diagnostic information about a patient
  • making it easier to collect and use health data which can benefit research and patients