Building common purpose: Learning on engagement and communications in integrated care systems

Building common purpose: Learning on engagement and communications in integrated care systems
NHS Confederation 15 December 2020

• “engagement and communications play a crucial role in supporting integrated care systems, and the partners that make them up, to achieve stronger relationships, more open and transparent ways of working, greater trust, more engaged staff and, ultimately, better outcomes for the public.”

Improving the scrutiny of integrated care systems and sustainability and transformation partnerships: A guide to good practice
NHS Confederation 6 February 2020

• This guidance aims to help scrutiny leads and communications and engagement directors within ICSs and STPs to understand how they might work more effectively together to produce a relationship that works in the best interests of local partnerships and communities.
• The paper covers:
• The experiences of scrutiny leads and their supporting officers in engaging with ICSs and STPs to date.
• The steps that ICSs and STPs could take to improve these relationships.
• The way that the role of health scrutiny might evolve to support the move to whole system partnership thinking.

Corporate communications case studies - NHS Expo presentation

Internal Communications
NHS Expo September 2018

• Case studies from 
• London Ambulance Service - closed Facebook group
• Milton Keynes University Hospital NHS Trust - The Event in the Tent
• South West Yorkshire Partnership NHS Foundation Trust – Improving internal comms
• Derbyshire Community Health Services NHS Foundation Trust – Bringing sexy back!