CQC regulation and quality of health and care services

CQC regulation and quality of health and care services, September 2020

• Three pieces of research have been carried out to look into areas where CQC’s regulation has contributed to improving the quality of health and care services, and how it can be improved.
• CQC’s impact on the quality of care
• Rapid literature review on effective regulation: Implications for the Care Quality Commission
• Evaluation of the healthcare services well-led framework

CQC: Innovation and inspiration: examples of how providers are responding to coronavirus (COVID-19)

Innovation and inspiration: examples of how providers are responding to coronavirus (COVID-19)
CQC 4 June 2020

• Examples submitted to the CQC of the changes they have made to respond to COVID-19. Themes included
• Contact with family, friends and the outside world
• Changes to service design
• Communication and networking
• Infection control
• Providing information and guidance
• Safe staffing
• System collaboration
• Use of new technology (for assessment, treatment or monitoring)
• Wellbeing of people using services