How Artificial Intelligence Is Humanizing the Healthcare Industry

The AI effect: How artificial intelligence is making health care more human
MIT Technology Review December 2019

• A survey of more than 900 health-care professionals by MIT Technology Review Insights found that health-care professionals are already using AI to improve data analysis, enable better diagnoses and treatment predictions, and free medical staff from administrative burdens.
• Survey respondents were from the US (70%) and the UK (30%).
• The full report is available here. [Free registration required]

The public and the NHS: what's the deal?

The public and the NHS: what's the deal?
Kings Fund 25 June 2018

• Report of three ‘deliberative workshops’ to explore how the public views its relationship with the NHS. 
• Main findings
• We found that the relationship between the public and the NHS is strong, and people were committed to its founding principles. However, there were several areas where the NHS could improve – not least around waste.
• While there was a feeling that some people take the NHS for granted and demand too much, participants felt that their expectations of the NHS were largely being met and that those expectations were realistic.
• Lack of funding was seen as a problem and government was seen as responsible. Most people would be willing to pay more tax to maintain the NHS, and many people favoured a dedicated NHS tax.
• There was recognition that NHS services were sometimes used inappropriately, which placed additional pressure on the system. However, the NHS could do more to support responsible use of the service.
• Individuals have a key role in keeping themselves healthy but there were mixed views about the role of the NHS – and wider government – in addressing this issue.
• While there was mistrust of a ‘nanny state’, people often supported specific government interventions such as the smoking ban. 
• There was broad agreement for the concept of a contract or deal in clarifying the balance between an individual’s responsibility for their health and the government’s and the NHS’s responsibility.