New Philanthropy Capital 1 July 2019
- Co-design is when an organisation and its stakeholders work together to design or rethink a service. As an approach it sits midway between consultation and fully user-led projects.
- This toolkit explores what co-design is, why it matters and outlines a five-stage process for planning and implementing the co-design of products or services. The five stages cover: setting up - engaging participants; discovery - findings new insights that could influence the co-design process; defining - define the specific problem to be addressed; developing - develop and refine solutions; and delivery. For each stage, the toolkit includes case studies, tips and tools.
- The toolkit also explores how evaluate and assess the outcomes of your co-design and the quality of your processes, and how to review and learn from the data. It is designed for service delivery organisations, but the principles apply to any organisation who want to improve its co-design.
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