The state of care in urgent primary care services - lack of public information

The state of care in urgent primary care services
CQC 22 June 2018

• New analysis in ‘The state of care in urgent primary care services’ shows that the majority of walk-in and urgent care centres, NHS 111 and GP out-of-hours services in England are rated good (118) or outstanding (10). 
• The report also highlights that effective urgent primary care benefits not only patients but the wider healthcare system, by easing pressure on other services. 
• Voluntary sector groups raised concerns that there is a lack of public information about which services to contact and when.